FAQs

Q:What materials are these products made of? 

A:Hello, these products are made of 18k gold material, ensuring that they will not fade after being worn for a long time. 

 

Q:Why are your product prices so low? 

A:Because we are a factory that specializes in making luxury jewelry, all our products are factory prices, minus many intermediate costs, including intermediate transportation costs, commodity profit costs, etc. Therefore, our selling price is much lower than the price in the store, please feel free to buy. 

 

Q:By what method of transportation? 

A:We transport through DPS, DHL, FedEx and other channels. The transportation time is different in different regions. Please check the transportation policy for the specific transportation time.

 

Q:Where is your store/company located?

A:We do not have independent stores, we are a factory, the factory is located in Guangdong, China


 

Q:What payment methods do you support?

A:We support PayPal's secure payment method and do our best to ensure consumers' payment security.

 

If you have any further questions, please contact us:

Whatsapp: +852 6500 7255
Email: elegancejewels@outlook.com

Working hours: Monday to Friday 9:00am-18:00pm